Mobile Tickets
Mobile tickets are now available for all FSCJ Artist Series events at Jacksonville Center for the Performing Arts and will be the default delivery method for orders moving forward. Mobile tickets are easily accessible on your mobile phone and the QR code can be scanned when you enter the venue. Plus, you don’t have to worry about lost show tickets or parking passes in the mail or misplacing tickets.
How to Access Your Mobile Tickets
Mobile tickets are available in the Upcoming Events page in your Artist Series account starting 24 hours before the scheduled event. We recommend pulling up your tickets before you leave for the theater to avoid connection issues.
If you have any questions or need assistance, please contact our team at 904-632-5000 or info@fscjartistseries.org.
Step One: Log into your Artist Series Account
Click here to go to your Upcoming Events page from your mobile phone. Log into your account with the same email and password you used to purchase tickets. You will automatically be directed to your Upcoming Events page.
Alternatively, you can access the Upcoming Events page by clicking on the dropdown in the top left corner of your account.
Step Two: View Tickets
All performances associated with your account will be visible on the Upcoming Events page. To access tickets for a performance within 24 hours of the scheduled curtain time, scroll to find the performance and click on the View Tickets button.
Optional: Add tickets to your Apple or Google wallet for quick and easy access when you arrive at the theater.
Step Three: Present Your Mobile Ticket Upon Entry
When you arrive at the theater for your performance, show your mobile ticket to the ticket taker who will scan the QR code from your device.
Performance Day Tips
Here are ways to speed up your entry when you arrive at the theater:
- Before you leave for the theater, access your tickets through your Upcoming Events page in your account with your mobile phone connected to the internet.
- Make sure your phone is fully charged.
- Increase the brightness of your screen for ease of scanning.
- Have your ticket ready to be scanned before entering the theater.