Patron Services Specialist
Now hiring Patron Services Specialist! The Patron Services Specialist assists single ticketholders, subscribers, and VIP members with the purchase and exchange of tickets for all Artist Series events, and recommends the purchase of additional services and benefits. Performs other patron services related duties to enhance the patrons’ overall theater experience. Resolves ticketing issues and customer complaints. Assists at the Will Call Box Office at various venues as assigned. Reconciles daily payments, prints and packages tickets, and performs a variety of other essential tasks in a very fast-paced environment.
To apply click the button below and search for job listing 2023190.
Box Office Assistant
Now hiring Box Office Assistant! The Box Office Assistant supports the Box Office with the creation of over 200 activities on Tessitura and Ticketmaster systems, researches, analyzes, and tracks ticket brokers for all shows, prepares and processes VIP contributor materials, serves as the primary concierge for high level VIP Contributors, manages five Artist Series email accounts, prepares daily deposits, and compiles daily time-sensitive sales reports for production companies, booking agents and other parties as directed. This position manages the Will Call Box Office as assigned at various venues. Will Call Box Office responsibilities include supervising box office staff and volunteers, resolving customer ticketing issues, preparing and reviewing box office financial reports with show artists, producers and/or company managers.
To apply click the button below and search for the job listing 2023241