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2022-2023 56th Season

Safety and Security Protocols

FSCJ Artist Series and Jacksonville Center for the Performing Arts Safety and Security Protocols

The FSCJ Artist Series has continued to temporarily modify operations.
  • The website will be continually updated; unless otherwise noted on the show page, shows on sale are currently scheduled as planned. A listing of upcoming shows can be found HERE.
  • Protocols are subject to change based on current recommendations.
The health and well-being of our audience and staff is our top priority. The FSCJ Artist Series, alongside our colleagues at the Jacksonville Center for the Performing Arts, will continuously update the below list of Safety and Security Protocols as recommendations change. 

Jacksonville Center for the Performing Arts 

  • Masks may be required for certain shows and productions. This may be at the request of the Artist, Production, and/or Actor's Equity. For all other shows, masks are encouraged. For specific show mask requirements, please go to the show page on this website for more information.  For shows that require masks, all patrons ages two years and older must wear masks to enter the Jacksonville Center for the Performing Arts and masks must be worn (covering both nose and mouth) while in the building at all times. Please bring your own mask. Patrons not in compliance will be asked to leave the building. For the health and safety of all patrons, we encourage all individuals to wear a mask regardless of their vaccination record.
  • We recommend no handbags, or if necessary bring a small one, to expedite your entry.
  • All patrons will be subject to a bag search and walk through a metal detector.
  • Touchless ticket experience for shows in the Jacksonville Center for the Performing Arts.
  • Hand sanitizer stations will be located throughout the lobby area.
  • No more than four people will be allowed into the elevator at one time. In the case of a wheelchair, only two people will be permitted in the elevator.
  • Concessions and bars are located near or in the Uible Lobby (located on the riverside). Snacks and drinks can be purchased and consumed in the Uible Lobby pre-show, and at intermission where you may temporarily remove your mask. You may consume your purchased snacks and drinks in your seats in the Moran Theater. Prolonged periods of mask removal are not permitted for eating or drinking for shows that require masks.  Please be considerate of your fellow audience members.  
  • Savor Bars and food concessions will be cashless. Credit cards only. For the touchless experience, Savor bartenders will enter total and turn the machine around for the guest to put their card in and they will select a tip amount, no signing required or entering pin.  The Savor bartender will sanitize the machines and the countertop after every guest with a wipe.
  • Everything is pre-packaged and pre-wrapped with a choice of new food items for safer service.  
  • Hand sanitizer available at every Savor location.
  • There are over 50 high-grade air filters throughout the building that will be checked and changed regularly. They have been upgraded to CDC’s recommended MERV-13.
  • Additional cleaning staff will be at every event.
  • Electrostatic cleaning will be done between building events. 
If you are experiencing symptoms or have tested positive for COVID-19, please notify the FSCJ Artist Series box office by emailing info@fscjartistseries.org at least 5 hours prior to the performance start time for ticketing options. Please note that this will invalidate your tickets to that performance.

Click Here for additional security measures.

For questions or concerns, please call the Box Office at (904) 632-5000. We will continue to update the website if we receive additional information. 

Box Office Call Hours: Monday - Thursday 10 a.m. - 3 p.m. and Friday 10 a.m. - 1 p.m. 

 

COVID-19 Warning:

Masks may be required to be worn by all patrons while in the venue.  Other COVID-19 related health protocols may be in effect at the time of performance, including, without limitation, required: temperature checks, testing, confirmation of prior travel to restricted areas and/or confirmation of no known symptoms of and exposure to COVID-19. Protocols are subject to change and we reserve the right to unilaterally make changes to health protocols according to updated public health guidance, applicable law or contractual obligation. Any ticket holder who does not comply with any COVID-19 related health protocol will be required to leave the theater. Guests with accessibility questions, or who require additional assistance related to the venue’s COVID-19 policies may email info@fscjartisteries.org  or call (904) 632-5000.  Please note: This event is being planned at full capacity, subject to applicable law and governmental approval.

An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against the FSCJ Artist Series, the Florida State College at Jacksonville Foundation, Inc., the Florida State College at Jacksonville, the Jacksonville Center for the Performing Arts, ASM Global, the City of Jacksonville, the Event, the Event Producers, and their respective affiliates, subsidiaries, sponsors, successors and assigns and their respective officers, employees, contractors and agents. For Broadway season shows, the above also applies to The John Gore Organization, Inc., John Gore Theatrical Group, Inc. d/b/a Broadway Across America.